Legal
Terms & Conditions
Last updated: October 10, 2026
These terms apply to your use of urmadigital.md and to services agreed with Urma Digital. By using the site or ordering our services, you accept them.
1. Who we are
Urma Digital is the trading name of Garila Ivan, a natural person based in Chișinău, Republic of Moldova, providing web design, web development, branding and digital marketing services. Contact: urmadigital2@gmail.com, +373 79 45 49 43, +373 76 06 59 54, Telegram @ivan_urma.
2. Website content
The website presents our services for information only and is not a binding offer. Prices shown (for example "from €300") are indicative; the final price is set in a written offer for your project. We try to keep the content accurate, but we do not guarantee it is complete or error-free.
3. Offers and agreement
Scope, deliverables, timeline and price are agreed in writing before work starts — in a proposal, by email or in a Telegram message. Offers are valid for 30 days unless stated otherwise. If an individual agreement differs from these terms, the individual agreement prevails.
4. Payment
Payment follows the agreed offer. A deposit may be required before work starts, with the balance due on completion or at agreed milestones. Payments may be made by bank transfer or through third-party payment providers, which apply their own terms and fees. We will never ask you to send card details in a chat or by email.
5. Client responsibilities
You provide the content, feedback and approvals needed for the project on time. You confirm that you hold the rights to any texts, images, logos or other materials you give us, and you are responsible for their lawful use.
6. Revisions
Each project includes the number of revision rounds agreed in the offer. Changes beyond the agreed scope may be quoted and billed separately.
7. Intellectual property and portfolio
After full payment, the rights to the final deliverables created for you transfer to you. Third-party elements (fonts, stock images, plugins, platforms) remain under their own licences. We may show the finished work in our portfolio unless you object in writing or a confidentiality agreement applies.
8. If you are a consumer
If you order as a private individual and not for business purposes, your statutory consumer rights are not affected. For contracts concluded at a distance you may have a right to withdraw within 14 days of concluding the contract. If you ask us to start work before that period ends, you pay for the work done up to your withdrawal, and you lose the right of withdrawal once the service has been fully performed with your consent.
9. Cancellation
Either party may end an ongoing project by written notice. Work completed up to that date is payable and paid deposits are not refunded, unless agreed otherwise or required by law.
10. Limitation of liability
To the extent permitted by law, Urma Digital is not liable for indirect or consequential damages, and our total liability for a project is limited to the fees paid for that project. This does not limit liability for intent or gross negligence.
11. Third-party services
The website links to third-party services such as Telegram. Their use is governed by their own terms and privacy policies, for which we are not responsible.
12. Governing law
These terms are governed by the laws of the Republic of Moldova. Disputes are first resolved through good-faith negotiation. Consumers keep the protection granted by the mandatory laws of their country of residence.